IMPORTANT: THESE TERMS AND CONDITIONS CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS FURTHER SET FORTH BELOW, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. THIS MEANS THAT YOU AND SITESURV USA ARE EACH GIVING UP THE RIGHT TO SUE EACH OTHER IN COURT OR IN CLASS ACTIONS OF ANY KIND. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.
Nonreturnable; not for resale.
Notwithstanding anything contained in these Terms and Conditions, SiteSurv USA plastic Gift Cards and eGift Cards (“SiteSurv USA Gift Cards”) are not returnable or refundable for cash except in states where required by law. Resale of SiteSurv USA Gift Cards is strictly prohibited.
The balance on any Gift Card is solely the liability of SiteSurv USA.
Unless other restrictions apply, SiteSurv USA Gift Cards may be used at any SiteSurv store.
Not for promotional use.
SiteSurv USA Gift Cards may be used as personal or business gifts, but may not be used in connection with any marketing, advertising or other promotional activities (including without limitation via websites, Internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts).
No affiliation with SiteSurv USA.
Use of SiteSurv’s name, logo, trade dress (including any image/likeness of the cards) or trademarks (or those of any of its subsidiaries or affiliates) in connection with the purchase or use of SiteSurv USA Gift Cards is strictly prohibited. Furthermore, the use of SiteSurv USA Gift Cards in any manner that states or implies that any person, website, business, product or service is endorsed or sponsored by, or otherwise affiliated with, SiteSurv USA or any of its subsidiaries or affiliates is prohibited.
Compliance with laws.
By purchasing SiteSurv USA Gift Cards, you are certifying and representing to SiteSurv that the activities in connection with which the SiteSurv Gift Cards will be used will comply with these Terms and Conditions and all applicable laws, rules and regulations, and that the SiteSurv Gift Cards will not be used in any manner that is misleading, deceptive, unfair or otherwise harmful to consumers or SiteSurv. In addition, you agree to defend and indemnify SiteSurv USA Inc. and its subsidiaries and affiliates from and against any claims, expenses or liabilities made against or incurred by any of them in connection with your use of the SiteSurv Gift Cards or violation of any of these Terms and Conditions.
Lost or Stolen Gift Card.
Lost or stolen cards will not be replaced. Neither SiteSurv USA or sitesurvusa.com shall have liability to you for (i) lost or stolen SiteSurv USA Gift Cards or (ii) use of any SiteSurv USA Gift Cards by third parties through your sitesurvusa.com account. You are solely responsible for keeping the password for your sitesurvusa.com account safe and for any activity conducted under your account.
Saving SiteSurv USA Gift Card Information and Viewing Balance Terms and Conditions
No Consolidation for New SiteSurv USA Gift Card.
You may not consolidate or combine multiple SiteSurv Gift Cards to purchase a new Gift Card of any kind. Sitesurvusa.com does not consolidate or combine multiple gift cards into one gift card per customer requests.
Saving SiteSurv USA Gift Card Information Does Not Redeem Card.
Saving SiteSurv Gift Card information to your account does not redeem the value of the SiteSurv Gift Card. Saving the information makes the Gift Card available for selection without entering the SiteSurv Gift Card number and PIN at the time of a purchase. It also allows you to more quickly check the available balance on the SiteSurv Gift Card.
Saving SiteSurv USA Gift Card Information Does Not Limit Card to Use Online.
Saving a SiteSurv USA plastic Gift Card to your Sitesurvusa.com online account does not limit you to using the SiteSurv Gift Card online. You can use SiteSurv’s Gift Cards online and in our store locations.
SiteSurv USA Gift Card Balance is an Estimate.
The balance you see when viewing SiteSurv USA Gift Card balances online or receive by calling is an estimate only. In most cases, the balance is adjusted immediately when you make a purchase online or in stores, but there may be occasions when the updated balance is delayed for a period of time.
Specialty Gift Cards Terms and Conditions
When you buy a Specialty gift card, you agree to the terms and conditions of the card from the third-party retailer, restaurant or theatre you choose. Following are the terms and conditions for each specialty gift card sold at Sitesurvusa.com.
Disputes & Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. This arbitration provision provides that you and SiteSurv USA waive any right to file a lawsuit in court or participate in a class action for matters within its terms.
EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND SITESURV (INCLUDING ANY PRODUCTS OR SERVICES OFFERED OR SOLD BY SITESURV), WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL, SINGLE ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY, AND YOU AGREE THAT SITESURV AND YOU ARE EACH WAIVING THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BY A JURY. DISPUTE SHALL BE INTERPRETED AS BROADLY AS PERMITTED UNDER THE LAW AND SHALL COVER ANY CLAIMS THAT AROSE BEFORE THESE OR ANY PRIOR TERMS AND CONDITIONS. YOU AGREE THAT ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS; AS SET FORTH BELOW, CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION.
The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location that is reasonably convenient to you. The arbitrator will follow these Terms and Conditions and his or her award will be final and binding. Notwithstanding any of the foregoing, nothing in these Terms and Conditions will preclude you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they can seek relief against us for you.
THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR LITIGATED ON A CLASS ACTION, JOINT, OR CONSOLIDATED BASIS OR ON BASES INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL), OTHER SITESURV CUSTOMERS, OR OTHER PERSONS. THE ARBITRATOR MAY AWARD RELIEF ONLY ON FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT INDIVIDUAL PARTY’S CLAIM. THE ARBITRATOR MAY NOT AWARD RELIEF FOR OR AGAINST ANYONE WHO IS NOT A PARTY. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. THIS WAIVER OF CLASS ACTIONS AND COLLECTIVE RELIEF PARAGRAPH IS AN ESSENTIAL PART OF THIS ARBITRATION PROVISION AND CANNOT BE SEVERED FROM IT. THE REMAINING PORTIONS OF THIS ARBITRATION PROVISION ARE NOT ESSENTIAL PARTS OF THIS ARBITRATION PROVISION AND CAN BE SEVERED FROM IT BY A COURT OF COMPETENT JURISDICTION. NOTWITHSTANDING THE FOREGOING, IF A COURT DETERMINES THAT PUBLIC INJUNCTIVE RELIEF MAY NOT BE WAIVED AND ALL APPEALS FROM THAT DECISION HAVE BEEN EXHAUSTED, THEN THE PARTIES AGREE THAT THIS ARBITRATION PROVISION SHALL SURVIVE AND ANY CLAIM FOR PUBLIC INJUNCTIVE RELIEF SHALL BE STAYED PENDING ARBITRATION OF THE REMAINING CLAIMS.
This arbitration provision shall survive any termination of these Terms and Conditions. Any amendments to this arbitration provision shall not affect any pending asserted claim or arbitration proceeding.
The law applicable to the interpretation and construction of these Terms and Conditions in any arbitration shall be the Federal Arbitration Act, applicable federal laws, and the laws of the State of Florida without regard to principles of conflicts of laws. If any dispute is found not to be arbitrable, then ordinary choice of law rules will apply in any court proceeding in which the matter is adjudicated.
Updates to Terms and Conditions